All refusals to authorize non-warranty work will be subject to a one-hour minimum charge. All non-warranty repairs will be billed at $150.00 per hour plus parts. The item will then be shipped to the person or persons whose name appears on the shipping label. If your repair is deemed under warranty, Digital Doc LLC agrees to repair or replace the item at Digital Doc’s discretion. All non-warranty repairs will need a credit card or some form of payment prior to the repair work being authorized. No items will be received for warranty or non-warranty work without the RMA number printed clearly on the package. Items shipped to Digital Doc LLC without the RMA written on the outside of the package will be returned to the customer at their cost. Once the cause of the failure has been determined, Digital Doc LLC will issue a “Return Merchandise Authorization” (RMA) number to be written clearly on the outside of the package in which the item is shipped. Please have your camera serial number ready prior to contacting Technical Support. Further, if the customer elects to ship the product overnight, Digital Doc LLC will reciprocate in the same manner.ĭigital Doc LLC will require the end-user to phone the Technical Service Department at 800.518.1102. If the customer elects to ship the product three-day economy, Digital Doc LLC will return-ship in the same manner. The customer will be responsible for shipping charges to Digital Doc. After the first ninety (90) days, Digital Doc LLC will repair under warranty the defective item and pay the shipping to return the repaired item to the customer. The other character stays behind at home and creates items and weapons. If you have not received this email and paid with PayPal, please check your PayPal email as order confirmations are normally delivered to this address. One character embarks on adventures in distant worlds, facing off against enemies via a turn-based battle system. If you purchased your iZotope software through our store or a retailer you should be receiving a confirmation email containing the serial number(s) for your purchased product(s). Misused, abused, or dropped cameras are not covered under this warranty and will be billed for parts and labor.ĭigital Doc LLC does agree to replace any defective product, free of charge, during the first ninety (90) days from the date of purchase. Atelier Iris 2 focuses on two main characters whom you can assume at will. In the event a product is returned by the dealer or the end-user and the warranty has expired, Digital Doc LLC reserves the right to collect a reasonable fee from the end-user for services mutually agreed upon. Digital Doc LLC agrees to guarantee parts and labor for each IRIS camera purchased by the doctor for the term of two years from the date of purchase when used in accordance with the manufacturer’s instructions.
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